Insight and updates on UCaaS, CCaaS, cloud migration, and more

As another year in the unified communications and collaboration industry draws to a close, we take this time to look back at some of the biggest trends that have shaped how we serve our customers.

Keeping staff and customers happy is a constant concern for mid to large-sized organizations. Here's how today's mid-market and enterprise companies empower employees and provide stellar customer experiences.

Cost reductions naturally occur when implementing a cloud platform since it's unified across the company, streamlining operations. Here are some other ways cloud communications reduce costs for legal and financial services.

Is your organization exploring a move to cloud-based communications? From cost-savings to redundancy to security, here are five immediate reasons you should move to cloud.

Migrating to a digital communications environment is not a one-size-fits-all solution. See what your company should consider before taking on this project.

Migrating your communications to the cloud is a massive IT project, but that does not mean your IT team should do it alone. See who all needs to be involved when moving to the cloud.

News out of Mitel has been, to put it lightly, confusing recently. See what all of these recent updates mean and how your business should be responding to the upcoming changes.

Migrating to the cloud is already a difficult process as is. The process becomes nearly impossible when the sales rep on the other end of the deal is providing misinformation.

Migrating to the cloud and migrating to a unified communication solution (UC) is full of positives. But, when also paired with cloud contact center, the benefits to performance and cost savings really show.

If you are a current Mitel customer looking to make a move to the cloud, you are running out of time to select a provider. See what option is best for your business to make the switch to UC.

Navigating a move to the cloud involves many different steps. Some of these steps, if overlooked, could result in large, avoidable costs. That is why working with a partner with experience is crucial.

A company's needs often change. For that reason, Professional Services are often needed to tweak your communications system to respond to these changes.